Our warranty policy is tailored to ensure that all components of the E-Parktower, from the smallest parts to the most criticalmechanisms, are covered under our extensive guarantee.

E-MobilitySolution's comprehensive warranty coverage reflects our dedication to quality, reliability, and customer satisfaction. By offering extensive protection for our products, we aim to build trust and confidence in the E-Parktower, making it a worry-free, valuable addition to any urban development project. Alongside our warranty coverage, we offer dedicated customer support and service to address any concerns or issues that may arise during the warranty period.

Our team, in collaboration with local partners such as Schindler & Otis, is committed to ensuring that any problems are resolved quickly and efficiently, minimizing any inconvenience to our clients. This partnership enhances our capability to provide prompt and effective solutions, leveraging their expertise and local presence for an unparalleled service experience.

Warranty Coverage Details:

  • General Components: For the majority of the E-Parktower components, we offer a warranty period of 12 to 24 months. This covers a wide range of parts and ensures that any defects or issues encountered can be addressed promptly and without additional cost to the client.

  • Pull-Chain Mechanism: Recognizing the importance of the pull-chain mechanism in the operation of the E-Parktower, we extend a significantly longer warranty period of up to 20 years for this component. The pull-chain is essential for the vertical movement of vehicles within the tower, and its durability and reliability are paramount to us. This extended warranty underscores our confidence in the pull-chain's design and manufacturing quality.

Why Our Warranty Stands Out:

  • Comprehensive Protection: Our warranty coverage is designed to provide comprehensive protection against manufacturing defects and to ensure the smooth operation of the E-Parktower over its lifetime.

  • Long-Term Assurance: The extended warranty on the pull-chain mechanism, in particular, offers long-term assurance to our clients, highlighting our commitment to durability and the long-lasting performance of our key components.

  • Customer Support and Service: Alongside our warranty coverage, we offer dedicated customer support and service to address any concerns or issues that may arise during the warranty period. Our team is committed to ensuring that any problems are resolved quickly and efficiently, minimizing any inconvenience to our clients.